Refund and Returns Policy

Important notes:

The Historic Shirts Shop does not support any political philosophy or group. All products are distributed for reenactors, history buffs, and other interested parties. 

The Historic Shirts Shop reserves the right to refuse service to any individual, group, or organization without explanation. Everyone orders at their own risk.

Order timing

Allow 2-3 weeks for your order to arrive in the United States and at least 30 days on all foreign orders. When The Historic Shirts Shop is on the road, orders may take longer to process. Please check out the EVENTS page to note when we are on the road. No refunds will be issued due to delays while at shows. 

The stock on embroidered items is lower than that of prints. It could take 2-4 weeks to fill that part of your order. You will be notified via email if this is the case. 

If you have a problem with not receiving your product, contact me before you file a dispute with PayPal. You have every right to expect your order or an answer. I will provide a postal receipt for proof of shipment, but the tracking numbers, especially those to foreign countries, are not at all reliable.

Overview

Our refund and returns policy lasts 7 days and only applies to items damaged upon arrival. If 7 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer or dispute an item with PayPal.

There are certain situations where only partial refunds are granted:

  • Obvious signs of use
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 7 days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days.

Late or missing refunds

  1. If you haven’t received a refund yet, first check your bank account again.
  2. Then contact your credit card company, it may take some time before your refund is officially posted.
  3. Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@historicshirtsllc.com.

Sale items

Only regular-priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@historicshirtsllc.com, and we will direct you where to return your item to.

Shipping returns

To return your product, you should email us at info@historicshirtsllc.com, and we will send you instructions on how to return your item.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at info@historicshirtsllc.com for questions related to refunds and returns.